Shipping policy
All of our products are shipped Worldwide. Shipping prices and delivery schedules vary with item and location. If you have specific questions regarding pricing and shipping destination, please email us at shop@thecooksatelier.com All shipping charges and customs fees are the responsibility of the buyer and will not be paid in part or in full by The Cook’s Atelier for any reason.
Our wines are shipped separately, via MBE, a trusted wine shipping company. Please contact us for specific shipping rates and information for your country or see more information here.
The Cook’s Atelier will process your order within 7 business days. When your item is shipped, you will receive a tracking number so you can follow the shipment. All backorder items will ship as soon as we receive them in the shop. Estimated arrival times in France are between 3-5 business days and 5-10 business days for International delivery. Weather may be a factor. Please keep in mind as with all things in France, shipping takes time. All items are insured. If you have specific questions about your shipping, please contact us at shop@thecooksatelier.com for details.
*We occasionally offer Free Worldwide Shipping on orders to show our appreciation for our clients. Please note, on rare occasions some orders may be too large or too heavy to accommodate this special shipping offer. In the event this should occur, we would contact the client immediately to review alternatives.
The Cook’s Atelier does not make a profit on the shipping fees. The shipping prices noted are the actual costs of shipping provided by our various shipping companies.